What we do with your details.
Short, because we do very little with them.
Who is responsible
Drizzlebot, based in Bognor Regis, West Sussex. For anything on this page, write to hello@drizzlebot.co.uk.
What we collect, and when
Only what you type into the booking form: your name, your phone number, and optionally your business name, email address and a note about the work. If you do not submit the form we collect nothing about you, unless you allow the advertising cookies described below.
Why, and on what basis
To call you back about the enquiry you made, and to prepare for that call. The lawful basis is legitimate interest — you asked us to get in touch, and contacting you is the only thing the details are used for. We do not add you to a mailing list, run a drip campaign, or pass your details to anyone for marketing.
Where it goes
Your enquiry is sent to our own customer system, which we built and run ourselves. It is hosted on infrastructure in the UK and the EU. The only person who sees it is the founder. No advertising network, data broker or lead-selling service receives it.
Cookies and tracking
The only cookies here are optional, and they are off unless you allow them. They belong to Meta, the company behind Facebook and Instagram: one identifies your browser, and a second is set if you arrived by clicking one of our adverts. They tell us which adverts brought a visitor here and whether they went on to send an enquiry. If you allow them, Meta receives the address of each page you open on this site, the fact that an enquiry was sent, and the usual details of your browser and connection, including your IP address. It never receives what you typed into the form. Meta may also use what it receives for its own advertising.
If you say no, or do not answer, nothing is loaded from Meta and no cookie is set. If you change a yes to a no, the cookies are deleted and nothing more is sent. Page views are counted without cookies and without identifying you, and there is no session recording.
How long we keep it
If you become a client, for as long as we work together plus the period our accountant requires. If you do not, we keep the enquiry for up to two years so we have context if you come back, then delete it.
Your rights
You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it — email the address above and we will do it within a month, usually the same week. If you think we have handled your data badly, you can complain to the Information Commissioner’s Office at ico.org.uk.