Why we got in touch.
And how to make sure we never do again, if you would rather we didn't.
The short version
We contacted your business once, by email or phone, to offer help with missed calls and enquiry follow-up. To stop all contact, reply “no thanks” to any email from us, tell us on the call, or write to hello@drizzlebot.co.uk. We will not contact you again, and we will not pass your details to anyone.
Who is responsible
Drizzlebot, based in Bognor Regis, West Sussex. For anything on this page, write to hello@drizzlebot.co.uk.
What we hold about your business
The business name, its public phone number, its website and published email address, the town it trades from, and the name and role of a director or owner where one is published. We may also note a few facts we read on your public website — for example whether it offers online booking — so the conversation is relevant to you. We do not hold anything about you as a private individual.
Where it came from
Only public sources: your own website, the Companies House register, the Care Quality Commission register, NHS service listings, and trade body directories that list member firms. We did not buy a list, scrape a social network, or use a data broker.
Why, and on what basis
To offer our services to your business. The lawful basis is legitimate interest: a short, relevant business-to-business introduction, with an easy way to say no. We only email limited companies and LLPs at business addresses, send at most two follow-ups, and check every phone number against the Telephone and Corporate Telephone Preference Services before we call. Numbers registered there are never called.
Who sees it
The founder and the small team of callers who make our calls. It is kept in our own call-management system, which we built and run ourselves on infrastructure in the UK and the EU, and emails are sent through our business email provider. Nobody else receives it, and it is never sold or shared for marketing.
How long we keep it
If you become a client, for as long as we work together plus the period our accountant requires. If you do not reply or are not interested, we delete the details within 12 months. If you ask us to stop, we keep only your business name and contact details on a do-not-contact list, so we can make sure we never contact you again.
Your rights
You can object to this contact at any time and we will stop straight away. You can also ask for a copy of what we hold, ask us to correct it, or ask us to delete it — email the address above and we will do it within a month, usually the same week. If you think we have handled your details badly, you can complain to the Information Commissioner’s Office at ico.org.uk.