08 · Used car dealers
Every enquiry called back while they are still on the advert.
A buyer asks about a car at 8pm. They get a call within a minute, their questions answered from the listing, and a test drive in the diary.
For the sales desk
Today, without it
Enquiries from the evening and Sunday are answered when the pitch opens.
By then the buyer has asked about three other cars.
Sales staff spend the morning on call-backs that go to voicemail.
Try it
An enquiry at 8.06pm
Pick a car, pick the time of day, and compare the call-back you give now with this one.
The advert · DEMO-0582
2014 seven-seat people carrier
2.0 diesel, automatic · 88,600 miles
- Service history
- Part service history, four stamps, cambelt changed at 72,000 miles.
- ULEZ
- Euro 5 diesel. Does not meet the ULEZ standard.
- Finance available
- Not on the advert
- Part exchange
- Part exchange welcome.
Today
Enquiry at Tuesday 8.06pm. First chance of a call back
Wednesday 9.00am
12 hours 54 minutes until anyone is at the pitch to ring back.
Pitch hours in this demo: Mon to Sat, 9am to 6pm. Closed Sunday.
With the system
Call back
Not run yet
Tom R. has just enquired about DEMO-0582. Press the button to hear the call, then change the car or the questions and watch the answers change with the advert.
Made-up cars, buyer and diary
How it runs
Four steps, nobody chasing.
STEP 1
An enquiry on any car triggers a call-back within a minute.
STEP 2
Questions about the car are answered from your own listing, nothing made up.
STEP 3
A test drive or viewing is offered from the real diary.
STEP 4
Part-exchange details are taken, and the sales desk gets the full picture.
Your numbers
What out-of-hours enquiries are worth
Example figures, change them
Across your website and the classified sites.
Evenings, Sundays and before the pitch opens.
Your own rate, across all enquiries.
After preparation and warranty costs.
Margin attached to out-of-hours enquiries
£5,280 a month
- Enquiries arriving while the pitch is shut
- 48 a month
- Sales those would be, at your own rate
- 4.8 a month
- The same over twelve months
- £63,360
The sum
120 enquiries a month × 40% outside opening hours = 48 enquiries. 48 × 10% that end in a sale = 4.8 sales. 4.8 × £1,100 average margin = £5,280 a month. This is the margin sitting in those enquiries, not a forecast of how many are won or lost.
This is arithmetic on your own figures. It is not a promise of results.
Works with what you have
Sits beside your stock listings, your enquiry inbox and your diary.
Every demo on this site runs on made-up data. The real one is built around your phone line, your diary and the software you already use.
Get in touch
See it run on your own numbers.
Two quick answers. Adrians replies by email and shows you the system working with your figures, not ours.
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