09 · Garages and MOT centres
Every customer whose MOT is due gets asked back.
The cars you tested last year are due again. Each owner gets a reminder a month before, and one tap books the bay on a day that suits you both.
For the service desk
Today, without it
Last year's MOT customers go wherever is nearest when the reminder letter arrives.
Nobody has time to ring a list of expiry dates.
Some weeks the ramp is booked solid and others it stands empty.
Try it
Next month's ramp
Pick a month, send the reminders and watch the bay diary fill. Then move bookings off the busy day.
2. Send the reminders
3. Where do replies get booked?
Off: each reply gets the day the customer asks for, which is mostly a Monday or a Friday.
- Busiest day
- 3 of 4Mon 2 Nov
- Emptiest day
- 0 of 4Tue 3 Nov
- Days fully booked
- 0of 21 working days
- Days with nothing on
- 4of 21 working days
November 2026
Already bookedMOT from a reminderFree
Mon
Tue
Wed
Thu
Fri
Two bays, a morning and an afternoon MOT slot in each. Tap a day to see who is on it.
Booked from replies (0)
Nothing yet. Send the reminders and the replies book themselves in.
Ring these (0)
Anyone who does not answer, or cannot be fitted in before their MOT runs out, lands here.
Made-up customers and a made-up workshop diary. No reminder is sent to anyone.
How it runs
Four steps, nobody chasing.
STEP 1
Each customer's MOT due date is tracked from the day you test the car.
STEP 2
A reminder goes out a month before, and again a week before.
STEP 3
The reply books a slot, steering people towards your quiet days.
STEP 4
Anyone who does not answer goes on a short list for a call.
Your numbers
What returning MOT customers are worth
Example figures, change them
The count from your MOT testing account or your workshop diary.
Of last year's cars, roughly how many you see again the year after.
What you charge for a car MOT.
Total repair work from MOTs divided by the number of MOTs.
MOT fees and repair work in the cars that did not come back
£115,500 a year
- Came back without a reminder
- 675 cars
- Did not come back
- 825 cars
- MOT fees in those cars
- £41,250
- Repair work in those cars
- £74,250
The sum
1,500 MOTs last year, 45% came back, so 825 did not. 825 cars × (£50 MOT fee + £90 repair work) = £115,500. This is what those cars were worth to whoever tested them. It does not say how many a reminder would bring back.
This is arithmetic on your own figures. It is not a promise of results.
Works with what you have
Sits beside your customer records and your bay diary.
Every demo on this site runs on made-up data. The real one is built around your phone line, your diary and the software you already use.
Get in touch
See it run on your own numbers.
Two quick answers. Adrians replies by email and shows you the system working with your figures, not ours.
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