13 · Restaurants and bars
Every message, comment and review answered while you are on the pass.
A table for six asked for on Instagram at 6pm on a Friday gets an answer in a minute, in your voice. Anything awkward waits for you, and nothing is sent that you would not say.
For the owner
Today, without it
Booking requests arrive in three inboxes during service.
They are answered after close, when the table has gone elsewhere.
Reviews sit unanswered for weeks.
Try it
Friday service, 6pm to 9pm
Let the evening's messages arrive. See which are answered, which are held for you, and why.
Made-up messages. Nothing is sent.
6pm
Your facts sheet
A reply is only ever written from what is ticked here. Untick one and see what happens.
0 of 10 in, newest first
Doors are open and the inbox is empty. Ten messages arrive during service. Press play, or drag the evening along.
How it runs
Four steps, nobody chasing.
STEP 1
Messages and comments on your pages are read as they arrive.
STEP 2
Simple ones are answered from your own menu, hours and booking link.
STEP 3
Complaints, allergies and anything unusual are held for you, never guessed at.
STEP 4
Each new review gets a reply drafted for you to approve.
Your numbers
What unanswered booking messages are worth
Example figures, change them
Facebook, Instagram and anywhere else people ask for a table.
People per booking request.
Food and drink, from your till reports.
Value of the tables asked for in messages answered too late
£1,680 a week
- Booking messages answered too late
- 12 a week
- Covers those messages asked for
- 48 a week
- The same sum over 52 weeks
- £87,360
The sum
30 booking messages a week × 40% answered too late = 12 messages. 12 × 4 people = 48 covers. 48 × £35 a head = £1,680 a week, × 52 = £87,360 a year. That is what was asked for, not a count of who would have booked.
This is arithmetic on your own figures. It is not a promise of results.
Works with what you have
Sits beside your Facebook and Instagram pages, your reviews and your booking link.
Every demo on this site runs on made-up data. The real one is built around your phone line, your diary and the software you already use.
Get in touch
See it run on your own numbers.
Two quick answers. Adrians replies by email and shows you the system working with your figures, not ours.
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