02 · Estate agents
The valuation request answered in sixty seconds, at 9pm.
A seller asks three agents for a valuation on a Sunday evening. The one who replies first, with a time in the diary, has the head start.
For the valuer
Today, without it
Valuation requests arrive in the evening and are read the next morning.
The valuer spends the first hour of the day ringing people who do not pick up.
A request that gets a slow reply has often been booked by another agent.
Try it
Sunday, 9.04pm
Choose when the request arrives and how fast the office replies today. Then run the same request through the system.
Today
First reply from a person
Monday 10.00am
12 hours 56 minutes after the request.
- Sunday 9.04pmValuation request arrives
- Sunday 9.04pmOffice is closed. It waits in the inbox
- Monday 9.00amOffice opens
- Monday 10.00amA person sends the first reply
Only then do the questions start and a time get agreed.
With the system
First reply
Not run yet
The same request, from Dana P., at Sunday 9.04pm. Press the button to see what is sent and what lands in the diary.
Made-up seller, office and diary
How it runs
Four steps, nobody chasing.
STEP 1
A valuation request from your site or a portal is answered within a minute, any hour.
STEP 2
The seller is asked the questions your valuer would ask, and offered real slots.
STEP 3
The appointment lands in the valuer's diary with the property details attached.
STEP 4
Anyone who goes quiet gets a polite nudge, then is handed to a person.
Your numbers
What slow replies cost in instructions
Example figures, change them
From your website forms and portal leads.
Evenings, Sundays and before you open.
Your own rate over the last year.
What a completed sale brings in, on average.
Fee value attached to out-of-hours requests
£17,280 a month
- Requests arriving outside office hours
- 18 a month
- Instructions those would be, at your own rate
- 5.4 a month
- The same over twelve months
- £207,360
The sum
40 requests a month × 45% outside office hours = 18 requests. 18 × 30% that become instructions = 5.4 instructions. 5.4 × £3,200 average fee = £17,280 a month. This is the fee value sitting in those requests, not a forecast of how many are won or lost.
This is arithmetic on your own figures. It is not a promise of results.
Works with what you have
Sits beside your website forms, your portal leads and your diary.
Every demo on this site runs on made-up data. The real one is built around your phone line, your diary and the software you already use.
Get in touch
See it run on your own numbers.
Two quick answers. Adrians replies by email and shows you the system working with your figures, not ours.
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